We ship all our orders from Helsingborg, Sweden. We use DHL freight for shipments to destination address inside Sweden and DHL Express for shipments to destination addresses outside of Sweden.
The orders received before 13:30 pm Swedish time will be processed the same day. Orders received later than that, we will do our best but can not guarantee sending out the same day.
1. About Shipping cost
The shipping cost will be different according to different situations:
1) Free shipping
For Sweden domestic orders, if your order is equal or more than 8,000 SEK (excl.tax), you will enjoy free shipping for this order.
Self-pick-up is free of charge for Sweden domestic orders. Booking the pick-up time in advance will be required.
For the following destination countries: Denmark, Finland, Germany, UK, The Netherlands, Belgium, Luxemburg, Estonia, Latvia, Lithuania, when the order value is equal or more than 1000 EUR or 1100 USD, the shipping will be free for DHL economy shipping method.
2)Fixed shipping cost
We have few situations for fixed shipping rate.
For shipments inside of Sweden, when your order value is less than 8,000 SEK excl. tax, the shipping cost will be 75 SEK.
For international shipments from Sweden, we will charge 150 SEK or same value in EUR and USD as minimum shipping fee when the item ordered is very light in real weight due to the package volume weight and handling fee.
3)Variable shipping cost
If your shipping address is outside Sweden, when your order can not meet our free shipping conditions, we will get the real shipping cost through API connected with DHL Express according to the shipping methods you are choosing. The cost is calculated according to the rate in our agreement with DHL and the total weight of your ordered items.
2.About shipping method and transit time
For Sweden domestic shipments, we are using DHL freight as our only carrier currently. If you are a private customer with a private residence address as your shipping address, please leave a note, we will send to the nearest DHL service point.
The transit time for domestic shipments in Sweden is 1 working day till the area around Stockholm. To the destinations further north from Stockholm area may take 2 working days.
For shipping addresses outside Sweden, we have DHL Express and DHL Economy 2 options as the shipping methods most of the time. But for some shipping addresses may only have one available shipping methods. And for the shipments contains batteries, we only can ship via DHL Economy.
For the transit times to different countries, it shows in the picture below. Time Definite is for DHL Express, and Day Definite is for DHL Economy.
3.Track your package
For shipping addresses inside Sweden, please use the link below:
For shipping addresses outside Sweden, please use the link below: