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Privacy Policy

As a Swedish company, the General Data Protection Regulations (GDPR) from Europe Union is applied as the main policy for us to protect your privacy and handling your personal data.

 

This policy which falls in line with the new General Data Protection Regulations (GDPR) from Europe Union describes how DDUP Business Service AB and www.thepartshome.se collects and processes your personal data. We take the protection of your personal information very seriously. In this privacy policy, we describe which personal data we process about you when you are visiting our website, ordering with us or otherwise have shown your interest for our services and offerings.

1. Owner and Data Controller

DDUP Business Service AB

Transportgatan 2, SE-25464, Helsingborg, Sweden

Org. No.: 556883-0672

Phone: +46(0)760570037

Email: service@thepartshome.se

2. Sources of Personal Data

Registered email addresses and passwords (no one can get to your password including our staff as the data is encrypted).

Nickname, IP address, the date and time, browser and operating system, the URL you requested, your shipping address, contact information, other information if you want to share with us.

When you browse our website, we may collect the following information: IP address, browser and operating system, the URL you requested.

When we search our potential customers, we may collect the following information: email, name, web address, telephone number or other available from the public sources.

When you register on our website, we may collect the following information: Registered email, nickname, IP address, the date and time, browser and operating system, the URL you requested.

When you order from our website or our sales team, we may collect the following information: Registered email, nickname, IP address, the date and time, browser and operating system, the URL you requested, your payment information, your shipping address.

When we have more cooperation, we may collect the following information: phone number, your website, your reviews and testimonials etc.

3. Use of Personal Data

Internal Use: We use your personal information to process your order(s) and provide you with the best customer service. We may use your personal information internally to collect general information about visitors to this site to improve site content and layout, improve our outreach, and market our services and products.

Communication with You: We will use your personal information to communicate with you about our site and your orders. All customers must provide an email address to allow communication with thepartshome.se regarding orders placed. We may send you a confirmation email or a SMS verification after you register with us as well as service-related announcements if necessary (for example, temporary suspension of service for maintenance).

We also use Cookies from the browser. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

4. Legal Ground for the Processing of Personal Data

Our processing of your personal data pursuant to the description above is based upon the following legal grounds in relation to each of the below mentioned purposes:

Internal Use: Processing of your personal data to optimize the user experience and adapt our marketing communication to you is based on your consent.

Communication with You: Processing of your personal data to communicate with you about our site and your orders is based on your consent.

5. Storage and Retention of Your Personal Data

We restrict access to nonpublic personal information about you to employees who need to know in order to provide products and services for you. We maintain physical, electronic, and procedural safeguards that comply with law standards to guard your nonpublic personal information.

6. Your Rights

You are always entitled to:

Request rectification of your personal data;

Request access to your personal data;

Object to processing of your personal data for direct marketing purposes;

Withdraw your consent in case our processing of your personal data is based on your consent. However, the withdrawal of your consent will not affect the legality of the processing of personal data that has been performed prior to your withdrawal of your consent.

Under certain circumstances, which are set out more in detail in applicable data protection legislation, you are also entitled to:

Object to processing of personal data and to obtain restriction of the processing of your personal data;

Request that we delete your personal data; and • Receive the personal data concerning you and which you have provided in a structured, commonly used and machine-readable format (data portability).

You may exercise your rights by logging in to My Account or by contacting us.